Quality and Process Improvment Essay Example | Topics and Well Written Essays - 750 words

Quality and Process Improvment - Essay ExampleThese three emergencees of feeling and process improvement are interdependent and, hence, to be successful in our improvement process, we submit to undertake all the three processes. As for reference and process improvement, I have learned how re-engineering of line of credit processes can assist in achieve substantial improvement in avocation performance. This process involves rethinking and radical redesigning of business processes. Using this knowledge, I can redesign the business processes of my fathers small appliance repair company to enhance its performance. The knowledge I have obtained could help me in putting into consideration various critical measures of business performance like operational cost, reliability of services, and the speed of the processes during the re-engineering process. This could enhance the success of the process and thus making me a successful business manager. The knowledge I have obtained about qual ity and process improvement can help me to be able to refine various elements of the processes during the re-engineering process. Some of the elements of the processes that require refining during the re-engineering process are jobs and tasks undertaken by different individuals in the business. Preference constraints that determine what to be do first and what to follow and the flow management protocol also need refining. By refining these elements, I could increase the chances of obtaining the dramatic change that I leave alone be seeking to obtain through the re-engineering process. I have also learned the importance of incorporating information technology during the process of quality and process improvement. mavin of the advantages of incorporating information technology in this process is that it can help in increasing the efficiency of various elements of the business processes. Moreover, introducing this technology can increase chances of obtaining to a greater extent acc urate performance measures, thus, enhancing the process of re-engineering. It can also enhance the process of evaluating the re-engineering process. With all these knowledge about the importance of information technology in promoting quality and process improvement in the business, I could select the appropriate information technology to apply. This will enhance the quality of services it provides, as well as improving its processes of business. Another thing that I have learned that will be very important in my career as a business manager is the importance of having a comprehensive trouble-shooting catalogue. This could give an inexperienced person in business an idea on the services provided, the time they can take, and their be implications. The customers would, thus, get the required information without consulting the person who has specialized in proving those services. In return, the turnaround time on service delivery will reduce, thus, resulting in more customer satisfacti on and, hence, customer loyalty. Using this knowledge, I would design a trouble-shooting catalogue for my fathers small appliance repair company, thus, improving how it serves its customers in order to increase customer satisfaction. During my learning on quality and process improvement, I have come to understand the importance of inculcating the process of monitoring and valuation in the business structure. This could help in revealing the places in which the business is