Flooring Company Business Plan Essay

JD epoxy glue has afforded a website that gives general information to the highest degree products and services. The website volition be developed with much detailed functions so it screwing offer node services exchange able consultation, Q&A, and reservations. Also, JD Epoxy plans to use the website for links to different social media like Facebook, Youtube and Blogger to tie in with customers more closely, and in that location result be video materials introducing the JD Epoxy squad that impart deliver a fri closingly and trus dickensrthy image to customers. in brief Daniel minimizes costs by managing the job from his home. He rents grinders, vacuums, and application turncocks from Gestion Anny-Picard, and Simplex. He purchases supplies on a per-project basis from CTM adhesives. He plans to open a w atomic number 18house in the West Island area as his client base increases, in exclusivelyege to keep an inventory of supplies and purchase equipment. As origin contin ues to make grow, he will add an office space to the warehouse.Presently all of the inductive reasoning roleplay is done by Daniel and Yannick. As contracts increase, they will need to hire additional labor, which will enable them to concentrate on other tasks. The usual installation process takes a couple of days, so having multiple teams will advance the productivity of the business. For the time being Daniel will continue to deal with customers instantly by phone and by visiting them in soulfulness for estimations. once financing is ready, JD Epoxy will nail down up a customer service incision to deal with clients. The customer service part will answer the phone, respond to questions and take reservations from customers, as well as tending to the website services. The team will be composed of at least two people in the catchning, so that they fucking rotate break times, since there should be constant service during business hours. Once website traffic and scream vo lume increases, the customer service team will be spread out to limit wait times.When a customer calls for a consultation, Daniel visits in person to give a more detailed quote and provide explanations about the service procedures. This is a very important role in this business since customers can change their minds during this step, so it requires someone with professional knowledge and striking communication skills to interact with the customer. That is why Daniel prefers to visit customers himself at this point sort of than sending an employee.However, JD Epoxy will start to prepare a gross sales consultation surgical incision for the future. There will be intense planning for customer visitation and quoting. The sales consultation department will be necessary when appointments increase and will allow a more waxy schedule to customers, since overlapping appointments will be possible once the department is in place. The sales consultation department is very important in the JD Epoxy organization since they will represent the come with on the face up line and speak on behalf of the company, bringing in actual contracts that crown to profits.The accounting department will deal with financing, taxes, and payroll. This department should be form from the beginning, since JD Epoxy is a partnership, and delegating the accounting resolve to a third gear party will give a more objective overview of the companys financial state and preserves a fair blood between the partners. The accounting department will start with one indoors book keeper working in liaison with an external accounting firm, until JD Epoxy can select a CFO.JD Epoxy will establish a marketing team which will support the sales department by providing target regions and information for sales pitches. This department will work closely with the sales and accounting departments to coordinate the marketing budget and set sales objectives. JD Epoxy will have a general government activity depa rtment that organizes documents and handles day-to-day office tasks such as routing calls and dealing with suppliers. This department has an important role because they act as the glue that binds all the other departments together, tracking procedures from beginning to end. This department will start with one employee, and fatten out as needed.These five departments should fit together like nuts and bolts. individually department needs the others support at all times. They should be able to share their opinions and information openly. There will be regular meetings and events with all departments present to encourage teamwork and motivation. The glue of the business will center close to a management software that Daniel will program. This software will derive clients throughout the whole workflow of the business.All departments will work on the same software and they will update the customer information as it passes through the business marketing to sales, to production, and fin ally to clientele satisfaction. This software will track all information of the client and respective projects. At the end of the year, we will know exactly the sales ratio per marketing tool and per period, the gallons bought and used, the hourly estimates and charges, etc. We will then precisely analyze the business and be able to correct faults rapidly.Work FlowOrganizational structure GoalJD EpoxyBased on the sales projection JD Epoxy sales revenue will be around $75,000 in 2013 and grow to $150,000, $300,000, and $500,000 in the following years. The SME report (NAICS code 23833), shows how much members of this industry are spending for wages and labor. For instance, companies with revenue around $70,000 spend $11,000 for wages and labor, plot those with revenue around $300,000 spend $77,000 for wages and labor. Since we should include the CEOs salary in this cost, from 2013 to 2016, JD Epoxy cannot pay for full time employees they can only afford part time employees when nee ded. In 2017, JD Epoxy can start to offer full time positions to part time employees and begin hiring full time employees thereafter.